FF&E Procurement

FF&E stands for Furniture, Fixtures and Equipment. In residential projects, furniture covers sofas, dining tables, beds, chairs and storage. Fixtures include kitchens, bathrooms, built-in wardrobes and door hardware. Equipment covers lighting, smart home systems, audio-visual and window treatments. The term originated in hospitality and commercial interiors but is now standard in high-end residential projects.

A typical residential project takes 12–20 weeks from approved specification to completed installation: 1–2 weeks for quotation, 6–16 weeks for factory production depending on brands and customization, and 2–4 weeks for international shipping and delivery. Boffi kitchens and fully custom Poliform wardrobes sit at the longer end (12–18 weeks production). Lighting from Flos or Artemide is usually the fastest category at 6–8 weeks.

It depends on your specification — the cost scales with room count, brand tier and customization. Our procurement fee is built into the quoted price: you pay trade pricing plus our margin, still 20–35% below retail showroom prices. Rather than quote a figure that rarely survives a real specification, we return a consolidated number once we have your room list and brand direction.

We set a minimum project scope for new clients, which we confirm when we scope your project. There is no minimum for design professionals with an ongoing working relationship. Below that threshold, we recommend purchasing directly through local authorized dealers, though we are happy to advise on brand and product selection regardless of budget.

Standard trade discounts range from 30–40% off retail list price. For larger multi-brand projects, volume discounts reach 40–50% off retail. The exact discount depends on the brand, product category and total order value. A designer ordering one Cassina table gets the standard 35% trade discount; the same table inside a large multi-brand order gets 42–45%.

Yes. Our primary logistics corridors run to the United States, United Kingdom, Middle East (UAE, Saudi Arabia, Qatar) and Switzerland. We also deliver to Asia, Australia and Africa. For non-EU destinations we prepare the customs documentation and coordinate clearance; freight and duties are billed separately at cost, and duties are set by the destination country, so they cannot be quoted in advance. Add 2–4 weeks freight for the US and Middle East, 1–2 weeks for European destinations.

Yes — you bring the specification, we execute it. Most of our clients are interior designers and architects who have already selected products. We review the specification for accuracy, flag discontinued items or long lead times, and propose alternatives where needed. If you need help selecting products, our design consultation service is available as a separate or bundled engagement.

We inspect all items before they leave Italy (mandatory on larger projects, available on request for smaller orders). If damage occurs in transit, we file the insurance claim, arrange replacement production with the factory and coordinate re-delivery. You deal with us, not the factory or shipping company. In five years and 90+ projects, we have had fewer than 15 damage claims — every one resolved within the original project timeline.

We maintain direct trade accounts with over 200 Italian and European manufacturers. The most commonly specified include Minotti, B&B Italia, Poliform, Cassina, Molteni&C and Flexform for furniture; Flos, Artemide and Foscarini for lighting; Boffi and Dada for kitchens; Agape and Antonio Lupi for bathrooms; and DEDON, Kettal and Ethimo for outdoor. If a brand is not on our list, we can set up a new trade account within 2–4 weeks.

Showrooms typically sell at full retail list price or with a modest 10–15% courtesy discount for trade professionals. Our trade pricing is 30–50% below retail. Even after our procurement fee, the total cost is typically 20–35% below a retail showroom.

Yes. We offer smart home integration as part of the procurement scope — lighting control (Lutron, KNX), motorized blinds, multi-room audio and climate systems. Coordinating technology and furniture from day one prevents conflicts: a Lutron panel behind a Poliform wardrobe, speaker cables clashing with a Boffi kitchen island.

50% deposit at order confirmation. 50% balance before shipment from Italy. We accept bank transfers in USD, EUR, GBP and CHF. On larger projects, staged payment schedules can be arranged to align with factory production milestones. All prices are quoted inclusive of our procurement fee — no additional charges after approval.